Frequently Asked Questions

If you need help, we have a list of frequently asked questions and answers but always feel free call. We strive to give you the best experience possible in a difficult situation.
  • Turn off the source of the water, call Flood Damage Restoration @ 719-547-4959 in Pueblo and 719-667-0095 in Colo Springs.
  • Move contents and furniture out of the affected water damaged areas, place aluminum foil under the legs of any furniture.

Yes, mold begins after 48-72 hours after water damage occurs if professional drying equipment (air movers & dehumidifiers) is not introduced.

Yes, the likelihood of saving building materials such as carpet and drywall goes up if professional drying equipment is introduced to the water damaged areas in the first 24 hours.

Yes, we work with all insurance companies and provide fast no cost insurance billing. We work directly with your insurance company.

No, we provide free estimates and after assessing the damage you may be able to avoid filing an insurance claim all together. Let our technicians assess the damage and give recommendations on whether or not you should file an insurance claim.

Yes, by law you have the right to choose a company of your choice when it comes to using your insurance company to restore your home or office. We offer free estimates and if you choose to hire Flood Damage Restoration, LLC to restore your home or office; we will work with your insurance company directly.

We can test for mold by conducting an air sample test. This will prove or disprove the presence of mold even if you cannot visibly see it.

Call us first to assess the damage. We offer complete smoke/fire cleaning and restoration services.